Privacy & Cookie policy

Effective Date: January 1st, 2025

Introduction

Cathedral Controls Ltd (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy and Cookie Policy explains how we collect, use, and safeguard your data when you visit our website (https://cathedral-controls.com). By using our website, you agree to the practices outlined in this policy.

Information We Collect

Personal Information

We may collect personal information you voluntarily provide when submitting forms on our website—for example, when you request a quote or contact us directly. This may include:

• Name

• Email address

• Phone number

• Postal address

We use this information only to provide our services, respond to your enquiries, generate accurate quotations, and deliver tailored solutions.

Non-Personal Information

We also collect certain non-personal data automatically when you browse our website. This may include:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent on site

This information helps us analyse website usage and improve user experience.

How We Use Your Information

We do not sell, rent, or share your personal data with third parties for marketing purposes. Your information is used solely to:

• Respond to enquiries and service requests

• Provide accurate quotes and relevant service information

• Improve our website functionality and content

• Maintain communication regarding any ongoing or future services

Cookies

Cookies are small text files stored on your device when you visit our website. We use cookies to:

• Improve website performance and functionality

• Analyse how users navigate our site

• Remember your preferences and personalise your experience

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

Data Security

We take your data protection seriously and implement reasonable, industry-standard measures to protect your personal information against unauthorised access, loss, or alteration. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Your Rights (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access: Request the personal data we hold about you

• Rectification: Request correction of inaccurate or incomplete data

• Erasure: Request deletion of your personal information

• Objection: Object to how your data is processed

• Data Portability: Request transfer of your data to another organisation

To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions, concerns, or requests about your personal data or this Privacy and Cookie Policy, please contact us:

Email: [email protected]

Changes to This Policy

We may occasionally update this Privacy and Cookie Policy to reflect changes in our practices, technology, or legal obligations. We encourage you to review this page regularly to stay informed about how we protect your information.